About us

We love helping people who travel, that is why we had the idea of creating “Real-Time Travel Insurance”.

Our purpose
is to enrich the travel experience of Australians,
by providing peace of mind through the delivery of real-time solutions.

Our philosophy
is to assume the best in everyone and that all our customers
are trustworthy.

Our Vision
is to constantly redefine the best level of care to travelling Australians.

Our Goals
are to constantly strive to deliver:
A) Market Leading Benefits across all our Travel Insurance Products
B) Real-Time claims approval & payment, while you’re still travelling
C) A customer experience you will be pleased to tell your colleagues, friends and family.

We have a customer call centre for sales & support located
right here in Australia.

Global Network
TCA Insurance Services Pty Ltd is part of PassportCard Ltd,
a UK based company with well over 1 million travel insurance card holders worldwide.

PassportCard is a White Mountains Insurance Group
(NYSE: WTM) and DavidShield company.

We’re excited to partner with the Australian insurer, The Hollard Insurance Company
Pty Ltd, to bring our products to the Australian market.