In the current COVID-19 impacted environment
TravelCard has stopped quoting and binding new
Travel Insurance policies as of 19 October 2020

Existing policy holders are still covered for valid travel insurance
claims. We recommend you submit all new claims to
claims@travelcard.com.au as soon as possible


Any claims that have been submitted previously are being assessed and
a TravelCard team member will be in touch with policy holders shortly. Any
previously purchased TravelCard travel insurance where travellers are waiting
to reschedule their travel dates, the policy holder should call us to discuss
their options on 1300 123 413. Please be patient with us as we get to your
query, will get back to you as soon as possible

TravelCard continues to service current policies and settle valid claims but have paused selling new Travel insurance until international travel resumes.